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Lab Service Specialist (Part-Time RN/LPN or EMT) - New York/ Long Island Nassau County - YYA36711 -

Job Description Join us on our exciting journey! IQVIA? is The Human Data Science Company?, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
DescriptionIQVIA? is The Human Data Science Company?, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians and patients. A significant part of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
The Lab Services Specialist has the primary responsibility/accountability to identify opportunities and participate in the development of operational strategies, tactics and resources required to optimize the project value.
Job Duties:
The primary job of the Lab Services Specialist (LSS) is to perform lab tests at US Healthcare Provider (HCP) sites for patients prescribed the Product on-label and as indicated under the Product Prescribing Information, using Point of Care (POC) Equipment. These labs are scheduled sequentially and once a series is started, it is critical that subsequent labs be performed on the scheduled days/time periods, in the time frames in the Product Prescribing Information. The LSS is responsible for monitoring their e-mail and other provided resources for assignments; for accepting or rejecting assignments within 8 business hours; and, for adhering to the assigned schedule in the Scheduling System. LSS are additionally required to conduct maintenance/quality control (QC) of all POC equipment consistent with FDA-cleared and/or approved uses, and package inserts, and other directions for use that accompany such POC equipment. LSSs are also responsible for ordering supplies as needed.
Additional Lab Service Specialist/Lab Service Lead Duties:
Execute Services, including those listed herein, in compliance with all training received
Be able to perform scheduled Lab Test Assignments within short notice
Perform compliant HCP visits based on Lab Test Assignments scheduled through the Scheduling System and using POC Equipment consistent with FDA-cleared and/or approved uses, and package inserts, and other directions for use that accompany such POC Equipment
Input reporting and notes into the Scheduling System post assignment and refer any pertinent information to the Project Lab Leader
Meet all established Key Performance Indicators (KPIs), as agreed in writing by the parties
Report all Adverse Events in accordance with the requirements of the Master Service Agreement (MSA) and as agreed in writing
LSSs will adhere to established goals and the Protocol at 100% compliance
The LSSs will be the face of the Customer to the HCPs office and as such will perform in a professional manner, including but not limited to dress, conversation, privacy and safety
Will provide availability to their manager and scheduler at least 2 weeks in advance and ensure their electronics calendar is up to date
Respond to all scheduling requests for Lab Test Assignments within 8 business hours of notification
All work time will be submitted with 24 hours of assignment being completed including expenses
Compliance with the applicable provisions of the MSA, including without limitation compliance with all applicable laws and policies and procedures
Management of assigned travel and commercial budgets
Any additional duties as assigned by IQVIA project management
Confirm with US HCP, at each Lab Test Assignment, that usage of Product is on-label in accordance with Product Prescribing Information, using approved resources for documenting confirmation
Secure required attestation of US HCP prior to executing Lab Test Assignment and using POC Equipment for patient monitoring
Maintain and provide to Service Provider all US HCP attestations
IQVIA offers a friendly, progressive work atmosphere and a comprehensive benefits package including medical, dental, life insurance and vision coverage, tuition assistance, bonus plan and 401(k).
We look forward to the prospect of working with you! Please apply on-line at: www.IQVIA.com
We look forward to the prospect of working with you!
"IQVIA is an EEO Employer - Minorities/Females/ProtectedVeterans/Disabled
We know that meaningful results require not only the rightapproach but also the right people. Regardless of your role, we invite you toreimagine healthcare with us. You will have the opportunity to play animportant part in helping our clients drive healthcare forward and ultimatelyimprove human health outcomes.
Whatever your career goals, we are here to ensure you getthere!
We invite you to join IQVIA?."
Job Requirements Job Qualifications:
Minimum:
EMT Level 2 or 3, Certified Med/Lab Tech, or Nurse (LPN/RN)
3+ years' experience with Lab testing and/or POC devices experience preferred.
Experience in working with multiple sites and customers in a collaborative manner preferred
Experience with Oncology offices/staff preferred
On Demand availability during working hours
Experience in building customer relationships is preferred
Documented record of success and accomplishments in working with HCPs, patients and/or caregivers
Ability to achieve a passing score on all project certifications required to perform Services in the territory
Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
Demonstrated ability to execute plans in an independent environment
Demonstrated ability to positively collaborate with all parties to create positive customer experience and outcomes
Competent in MS Office
Must possess cell phone, reliable transportation and computer
Ability to travel
We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.
Whatever your career goals, we are here to ensure you get there!
We invite you to join IQVIA?.
Job ID: R1030522
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