Retail Customer Service

Job Description

Customer Service Representative

L. & J. G. Stickley, Inc. (Stickley) is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. With over 110 years in furniture manufacturing, and more than 80 years as a furniture retailer, Stickley (www.stickley.com) is the proud employer of nearly 1,500 talented individuals. We have three manufacturing facilities, multiple corporate-owned retail showrooms, and a global distribution network. We have an opening for a Customer Service Representative at our Corporate Office, in Manlius, NY.

In this position you will work directly with our Retail Showrooms.


  • Strong communication and interpersonal skills required.

  • Proficient in the operations of computers and multi-line phones systems.

  • Excellent organizational skills, problem-solving skills, and adaptable to multiple priorities.

  • Demonstrated ability to provide superior customer service and a high degree of accuracy with clerical duties.


We offer a competitive compensation and a comprehensive benefit package that includes:

  • Paid vacation

  • Group health, prescription drug, dental insurance coverage

  • Company paid life insurance

  • 401(k) retirement plan with company match

  • Flexible spending account

  • Generous employee discount

Stickley is an equal opportunity employer committed to diversity and inclusion.

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